Kia Dress

Description

• The Kia Dress is an ankle length dress with a sweetheart neckline, ideal for dreamy evenings in a beach resort.
• The dress features statement puff sleeves, gathers at the top and a cut out detail at the back with buttons. 
• It also comes with two side pockets and a show button on the front with a slit down the middle. 
• Style this dress as is with pencil heels, statement earrings and a minimal bracelet.
• This product is made to order.
• Wash Care Instructions: Dry clean only. 
• This product is upcycled by Urban Suburban.

Material

Rayon

Colour

Black

Measurements

Sizes may differ by 0.5 inch.

Shipping

This product will be delivered within 14-17 working days.

Packaging

The product is wrapped in paper and then put in a recycled bag before it is shipped.

Returns and Exchange

Return Policy:

As this is a made to order piece, the brand does not accept returns, but size replacements are possible.

Exchange policy:

If you are unhappy with your garment fit or quality, and would like to exchange it for another size, the following terms and conditions apply for the exchange procedure -

• The customer will have to raise an exchange request with team Refash within 7 days of the delivery of the product via email.
• The customer will have to self-ship the products within 48 hours after the return request is raised. The courier amount will be strictly borne by the customer and will be non-refundable. 
• We also have a pick-service to facilitate the exchange. However, this service will be chargeable and non-refundable.
• In case of the pick-up service, a flat charge of Rs 150 will be applicable. The payment for the same will have to be done by the customer via Google Pay/ Paytm or Bank Transfer (payment details will be shared via email to the customer). Upon submitting the exchange request, please reach out to us on hello@refash.in.
• We request you to please make sure that the returned items are packed securely to prevent any loss or damage during transit. 
• For all self-shipped exchanges, please use a reliable courier service. The address will be communicated to the customer via email.
• Items for exchange must be unused and unwashed for hygiene reasons.
• The items should be returned with original packaging and tags. Items without tags will strictly not be accepted.
• Items on sale will not be applicable for returns/exchange. 
• Once the exchange garment is received by us, a Quality Check of the same will be performed by our team. Once that has been checked and the garment is found in proper condition, the exchange garment will go out. Since we are a Made to order brand, the exchange timeline can take up to 15 to 20 working days.
• The exchange garment will go out at the expense of the brand 
• PLEASE NOTE: Any returned item received by us that does not meet the above-mentioned conditions will not be accepted, and will be returned to the customer at their expense. No amount will be reimbursed in this case.
• For any concerns/queries - Please contact us on hello@refash.in.