High side slit
This product is made to order.
Wash Care Instructions: Dry clean only.
Sizes may differ by 0.5 inch.
This product will be delivered within 14-17 working days.
The product is wrapped in paper and then put in a recycled bag before it is shipped.
Returns and Exchange
If you are dissatisfied with your garment from Urban Suburban and would like to return them, the following terms and conditions apply for the return procedure -
If you are unhappy with your garment fit or quality, and would like to exchange it for another size, the following terms and conditions apply for the exchange procedure -
The customer will have to raise an exchange request with team Refash within 7 days of the delivery of the product via email.
The customer will have to self-ship the products within 48 hours after the return request is raised. The courier amount will be strictly borne by the customer and will be non-refundable.
We also have a pick-service to facilitate the exchange. However, this service will be chargeable and non-refundable.
In case of the pick-up service, a flat charge of Rs 150 will be applicable. The payment for the same will have to be done by the customer via Google Pay/ Paytm or Bank Transfer (payment details will be shared via email to the customer). Upon submitting the exchange request, please reach out to us on email@example.com.
We request you to please make sure that the returned items are packed securely to prevent any loss or damage during transit.
For all self-shipped exchanges, please use a reliable courier service. The address will be communicated to the customer via email.
Items for exchange must be unused and unwashed for hygiene reasons.
The items should be returned with original packaging and tags. Items without tags will strictly not be accepted.
Items on sale will not be applicable for returns/exchange.
Once the exchange garment is received by us, a Quality Check of the same will be performed by our team. Once that has been checked and the garment is found in proper condition, the exchange garment will go out. Since we are a Made to order brand, the exchange timeline can take up to 15 to 20 working days.
The exchange garment will go out at the expense of the brand
PLEASE NOTE: Any returned item received by us that does not meet the above-mentioned conditions will not be accepted, and will be returned to the customer at their expense. No amount will be reimbursed in this case.
For any concerns/queries - Please contact us on firstname.lastname@example.org.